Shipping & Returns

Shipping & Returns

Shipping
Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping times vary based on destination and selected shipping method at checkout. Please note that delays may occur due to carrier issues that are outside of our control.

We currently ship within the United States.

Returns & Exchanges
We accept returns on unused, unopened items within 14 days of delivery.

To be eligible for a return, items must be in their original condition and packaging. To initiate a return, please contact us at [your email] with your order number.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at madison@thisismavera.com. Include your order number and a photo of the item so we can resolve the issue promptly.

Final Sale Items
All sale items and gift cards are final sale and cannot be returned or exchanged.

Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, refunds will be issued to your original payment method within 5–10 business days.